Error Code 20 when re-adding a worker node

Aster
Teradata Employee

Error Code 20 when re-adding a worker node

Would it be possible to get info and next steps for the “error code 20” which we encounter when trying to re-add a node to an Aster cluster?

Background:

- SIAster is an Aster cluster running AD 6.20.02.00-r59714

- One of the worker nodes, SIAster5, was removed from the cluster to have bad disks replaced.

- However, we are now unable to re-add SIAster5 back into the cluster.

- When we try to add node SIAster5 back into the cluster, SIAster, we get the error message below:

     1. remove node SIAster5 --> RF=2

     2. add node SIAster5 using IP:39.64.8.13

          msg: Unable to add node: Failed to add node with error code 20 for 39.64.8.13

     3. SIAster5 has status NEW

     4. SoftRestart cluster --> RF=0

     5. SIAster5 not part of cluster, queen is ACTIVE, workers are PREPARED

     6. Activate cluster --> RF=2, queen is ACTIVE, workers are ACTIVE

     7. same state as #2 above:

          add node SIAster5 using IP:39.64.8.13

               msg: Unable to add node: Failed to add node with error code 20 for 39.64.8.13

  • SIAster SIAster5