[ARM6.4] Unable to get password from PasswordManager. Proceeding and assuming that the password is unencrypted

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[ARM6.4] Unable to get password from PasswordManager. Proceeding and assuming that the password is unencrypted

I try intstalling ARM6.4.

Database Initialization And Migration , Install Metadata Administrator Utility And Install or Update TRM.WAR are All successfully.

When I start Tomcat, Open http://127.0.0.1:8080/trm, but I can't login to ARM. Message said "Your login attempt was not successful".

And I find the error message in the Tomcat control : 

2011-10-03 10:24:55,793 WARN trm-user:http-8080-2 [com.teradata.tal.qes.security.PasswordHandlerFile] 

Unable to get password from PasswordManager. Proceeding and assuming that the password is unencrypted and does not reside in PM. Original 

Error: java.lang.NullPointerException


Where does the problem?


My PC'environment:

Win7 32Bit, Teradata13.0, Tomcat6.0.33, jdk-6u29, Ldap2.2.29 for Win32.

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Below is Tomcat6's log:

Oct 3, 2011 10:22:55 AM org.apache.catalina.startup.Catalina start

INFO: Server startup in 70699 ms

2011-10-03 10:24:52,561 INFO :http-8080-2 [TRMSessionMonitor] Session created: 4

BAE051106C8A9BDBC12AD8CECF4215C 10:24:52 1 trm-user -

2011-10-03 10:24:52,562 INFO :http-8080-2 [com.teradata.trm.common.web.util.ConversationListener] Session created: 4BAE051106C8A9BDBC12AD8CECF4215C

2011-10-03 10:24:55,793 WARN trm-user:http-8080-2 [com.teradata.tal.qes.security.PasswordHandlerFile] 

Unable to get password from PasswordManager. Proceeding and assuming that the password is unencrypted and does not reside in PM. Original 

Error: java.lang.NullPointerException

Below is result of ldapsearch:

C:\Program Files\OpenLDAP>ldapsearch.exe -x -b "dc=teradata,dc=com"

# extended LDIF

#

# LDAPv3

# base <dc=teradata,dc=com> with scope sub

# filter: (objectclass=*)

# requesting: ALL

#

# teradata.com

dn: dc=teradata,dc=com

dc: teradata

objectClass: dcObject

objectClass: organization

o: myorganization

# users, teradata.com

dn: ou=users,dc=teradata,dc=com

ou: users

objectClass: organizationalUnit

# trm, users, teradata.com

dn: cn=trm,ou=users,dc=teradata,dc=com

objectClass: groupOfUniqueNames

uniqueMember: uid=trm,ou=users,dc=teradata,dc=com

cn: trm

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1 REPLY

Re: [ARM6.4] Unable to get password from PasswordManager. Proceeding and assuming that the password is unencrypted

It's issue fixed!

Thansk all!

The cause is users haven't password in the LDAP.

Below is current:

# trm, users, teradata.com

dn: cn=trm,ou=users,dc=teradata,dc=com

objectClass: inetorgPerson

cn: trm

sn:admin

uid:trm

mail:trm@teradata.com

userPassword:trm