Cannot find terasso library

Connectivity
Enthusiast

Cannot find terasso library

Hi, Since I installed "Teradata Tools and Utilities v12.1 (TTU v12)". I can't use queryman anymore. The error message "Cannot find terasso library", not enough information to log on
Anybody knows how to fix it? Thanks
12 REPLIES
Teradata Employee

Re: Cannot find terasso library


what version of ODBC Driver you have(i know you mentioned TTU12) ?

what version of CLIv2 you have ?

search for terasso.dll on your hard-drive and let me know all the locations you found it in.
Enthusiast

Re: Cannot find terasso library

I can't find terasso.dll in hard drive.
Teradata Employee

Re: Cannot find terasso library


Un-install and re-install ODBC Driver for Teradata.
Enthusiast

Re: Cannot find terasso library

Uninstall and install TTU V12. The problem is fixed. Thanks for your help. I wonder why?

Re: Cannot find terasso library

Having the same problem on a Vista box using 8_2. Followed all the advice on the forum multiple times and still get the same message (Unknown error occurredin Terasso library) when setting up the ODBC connection.

Any other suggestions?
Teradata Employee

Re: Cannot find terasso library


- make sure you have
TTU 8.2 ODBC Driver
CLIv2
TeraGSS.
If not, un-install all 3 and re-install TTU8.2 versions.

- if you still have the problem, then follow below steps
- Uninstall ODBC Driver
- delete terasso.dll from windows system folder, usually c:\windows\system32
- Install TTU 8.2 ODBC Driver

Re: Cannot find terasso library

Tried all of the above and still no luck. Is this a Vista issue?

The only thing I can think of is that GSS services doesn't uninstall with the Windows uninstaller.

Re: Cannot find terasso library

Hi,

I have issue while connecting to database "Cannot find terasso library".

I traied all the troubleshooting steps, if anybody have solution for this kindly update me @ j_kovendhan@yahoo.co.in

Enthusiast

Re: Cannot find terasso library

What is the client version you use?

Teradata now bundle all TTU packages in a single suite. Uninstall all available tools and utilities from your windows system and install using recent TTU package. This should fix your problem.

Thanks!!