Failed to start REST service

Connectivity
Teradata Employee

Failed to start REST service

Hi,

I'm a newbie. My team have installed REST and Tomcat. However, we found that REST service failed to start. We rebooted and during the reboot we could see that 'tdrestd.. FAILED'. Starting it manually also gave us same 'FAILED' message. 

We checked REST logs only to find 'catalina.log' and 'init.log' in the logs folder. 

What could be the issue? Kindly help to guide us.

Thanks

Shah

4 REPLIES

Re: Failed to start REST service

Hi Shah,

 

Can you help me with below information?

1. What os was TDREST installed on?

2. Do you see any errors in init.log when you try to start tdrest service?

 

Thanks,

Chiran

Teradata Employee

Re: Failed to start REST service

I came across the same issue. I resolved it by, pointing CATALINA_HOME to 

/opt/teradata/rest/daemon.

 

CATALINA_HOME was originally pointing to 

/someserver/apache-tomcat-8.5.3

 

Set the CATALINA_HOME in ~/.bashrc and source ~/.bashrc 

Teradata Employee

Re: Failed to start REST service

Aside from the OS or platform version.

What is the TDREST version did you install?

Try resetting CATALINA_HOME.

 

Teradata Employee

Re: Failed to start REST service

Hi Eli, Chiran is the one who was having the issue. Is that typo in your message? Thanks