TD server connections

Connectivity
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TD server connections


The TD server is in France.We are not able to connect to Teradata server using SQL Assistant from India .

People who are in France are able to connect it. None of them from India are able to connect to it .

But from India , we are able to connect to the TD database in Unix - ie, with a Bteq .

Could you please let us know as to what could be the problem with SQL Assistant .