"Ping failed" on mac

Connectivity
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"Ping failed" on mac

Hello,

 

I am getting "Ping failed" error while trying to connect to teradata from Mac.

Teradata version: 16.20.00.01.201801292053

Mac Os: 10.11.6 

java version "1.8.0_101"
Java(TM) SE Runtime Environment (build 1.8.0_101-b13)

Using LDAP mechanism to connect.

 

I even tried to escape special characters in the password using \, but no luck so far.

I am able to ping the server itself from command line.

Also able to connect using same settings on windows machine.

 

Can someone please help with this issue?