Informatica jobs failed with 'Teradata PT API Error'

Database
Enthusiast

Informatica jobs failed with 'Teradata PT API Error'

Hi Professionals,

We have some Informatica Mload jobs running daily and weekly

since yesterday we are facing some job fails in production due to the below error

we did not change any thing all of sudden we got this issue.

TPTWR_10562 : [ERROR] Type:(Teradata PT API Error), Error: (UPDATE_OPERATOR: TPT10562: Fatal Error from DBCHQE in determining Logon Mechanism support) 

Please share if you have any idea.

Thank you.

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2 REPLIES
Enthusiast

Re: Informatica jobs failed with 'Teradata PT API Error'

I don't know if this will correct your error, but we found that the TPT API will experience issues if it is not uninstalled and reinstalled during a patch.  You might want to try uninstalling and reinstalling the API and see if that fixes your issue.  I know the documentation says you do not have to uninstall but Teradata did determine that for a specific release (not sure which ones) an uninstall is quite necessary.

Enthusiast

Re: Informatica jobs failed with 'Teradata PT API Error'

Hi goldminer,

Appriciate your reply.

We have eresloved this issue. This is due to there was chage is DNS(Domain Name Server) on network side

this caused fails in teradata connection.

This is not related to Teradatata our server network team cleared it.

Thank you.