Teradata Server restarts due to a 3rd Party ETL Job

General

Teradata Server restarts due to a 3rd Party ETL Job

An ETL process is configured in a 3rd party ETL Tool which fetches data from Flat Files and loads the same into Teradata database after doing some procesing. During the end of the process, it stops and teradata server restarts.
Has anyone faced a similar issue? What could be the possiblilities.
The same process if configured in MLoad or any other Teradata utility, works fine.
2 REPLIES
Teradata Employee

Re: Teradata Server restarts due to a 3rd Party ETL Job

There's not enough information in this post to be able to tell. Please provide information for type of OS, DBS version, and the error backtrace in the event log. Error backtrace typically looks like

Event Message: Jul 22 19:03:42 xxxxxx Teradata[9989]: DEGRADED: Teradata:
2693 #2693: xxxxxxxxxxxxxxxxxxxxxxxxxxx.
On Wed Jul 22 19:03:39 2009 on NODE 001-09, VPROC 72, partition 11, task xxxxx
Proc/Fun File Line
-----------------------------------------------------------
xxxxx.so/xxxx xxx xxxxx.c:1239
.......
.......
.......
Enthusiast

Re: Teradata Server restarts due to a 3rd Party ETL Job

did you get a resolution to this? Its quite a worrying post . did the ETL tool cause the issue?