“My data scientists are building really complex models to help us understand satisfaction and reduce churn… But none of us know what to do with them.”
Nearly every week, an executive tells me this. It’s incredibly difficult to operationalize analytic insights if you can’t socialize those insights with key stakeholders in the first place.
That’s why it is critical that every piece of the Aster Customer Satisfaction Index (CSI) solution includes an intuitive “face." Read more on the Aster Analytic Solutions blog.
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