Attempting to stop a query or to close connection always hangs

Teradata Studio

Attempting to stop a query or to close connection always hangs

Whenever i request to cancel a query or even to close a TD connection from the GUI they hang.

I am using TD Studio Express 14 (downloaded middle of July 2013)

(no screenshot ability here??)

3 REPLIES
Teradata Employee

Re: Attempting to stop a query or to close connection always hangs

We're going to need more information about the hanging...canceling long-running queries and disconnecting behave well for us.

  • What platform are you running on (Windows, Linux, Mac)?
  • Which version of Studio Express (32-bit or 64-bit)?
  • Is your connection defined with the built-in "Teradata Embedded JDBC Driver" or did you create the connection with the "Teradata External JDBC Driver"? If the latter, what version of the JDBC driver are you using?
  • What version of Teradata are you connecting to?

Re: Attempting to stop a query or to close connection always hangs

64 bit on ubuntu 12.0.4 LTS

Teradata embedded jdbc driver

Teradata 14.0.2.08

Teradata Employee

Re: Attempting to stop a query or to close connection always hangs

We haven't certified the program on ubuntu and don't have the resources to deal with that distribution. Perhaps the problem is related to an issue with that distribution of Linux. The operations you're having troubles with work with our supported platforms. SUSE and Red Hat Linux are supported.