Can not start teradata studio express in MAC

Teradata Studio
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Can not start teradata studio express in MAC

HI 

I know this is a recurring question on the forum. I searched a little bit but can not find answer to my question.

When I start teradata studio express, I can see the 'teradata studio express' window (orange) hanging forever. 

When I checked the configuration folder, there is no log file. 

Can someone help me toubleshoot?

Thanks, 

Allison

5 REPLIES
Teradata Employee

Re: Can not start teradata studio express in MAC

Allison, One issue we have seen is with the JDK. Can you verify that you are running JDK 1.8?  thanks.

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Re: Can not start teradata studio express in MAC

Itsjava 1.8 still now working for MAC 10.11.3

Teradata Employee

Re: Can not start teradata studio express in MAC

Puneet, what is the problem you are having? What is returned when you open a Terminal command window and run java -version?

Not applicable

Re: Can not start teradata studio express in MAC

Same here.

java -version from Terminal is 1.6, but java in System Preference is 1.8.

Hanging on the startup page forever.

Teradata Employee

Re: Can not start teradata studio express in MAC

java -version shows the current Java version that will be used. For Mac OSx, use the Java Control panel to set the version to the 1.8 that is installed.