Java Runtime Error

Teradata Studio

Java Runtime Error

Hello, I am trying to install Teradata Studio Express on a Windows 7 64 bit.  The installer could not find my JRE so I entered the path where it was installed and am receiving the following error: 64bit Java Runtime Environment 1.6 or above is required.  Please provide the required JRE path.

I am currently using Java and belive I have the 64 bit version based on the java -version output.  Am I missing something?

java version "1.7.0_25"

Java(TM) SE Runtime Environment (build 1.7.0_25-b17)

Java HotSpot(TM) 64-Bit Server VM (build 23.25-b01, mixed mode)

4 REPLIES
Teradata Employee

Re: Java Runtime Error

What did you provide as the path? 

Re: Java Runtime Error

My JRE is located at C:\Program Files (x86)\Java\jre7.  I have tried using that path or C:\Program Files (x86)\Java\jre7\bin.  Both options throw the same "64bit error".

Teradata Employee

Re: Java Runtime Error

Your 64-bit JRE should be in your c:\Program Files\Java directory. I believe you are pointing to a 32-bit JRE.

Enthusiast

Re: Java Runtime Error

I had to install java jdk along with jre to make it works. Seems like Windows 7 64-bit comes with a 32-bit jre.