Studio Express Installation issues

Teradata Studio
Visitor

Studio Express Installation issues

I am using a 64 bit PC and attempting to install Teradata Studio Express14.00 and receieving following error:A Java Runtime Environment (JRE) or Java Development Kit (JDK) must be available in order to run Teradata Studio Express. No java virtual machine was found after searching following locations:

C:\Program Files (x86)\Teradata\Client\14.00\Teradata Studio Express\jre\bin\javaw.exe in current path

 

With regard to java folders I see the "javaw.exe" file in the following locations:

C:\Program Files\java\jre1.8.0_74\bin

C:\Program Files (x86)\java\jre1.8.0_74\bin

 

But file not in above location when searching Teradata Studio Express folder

C:\Program Files (x86)\Teradata\Client\14.00\Teradata Studio Express\other folders but no jre folder present

 

Any guidance would be greatly appreciated.

 

1 REPLY
Teradata Employee

Re: Studio Express Installation issues

It looks like you may have downloaded the 32-bit version of Teradata Studio Express instead of the 64-bit version. Also, you will need to download the latest version, revision 15.12, that supports JRE 1.8.