Studio and Studio express installed but not working

Teradata Studio
Enthusiast

Studio and Studio express installed but not working

hi,

the Studio and Studio express but not show icon and cannot find them on the system.

version of the java jre 8.66 (64 bit) , java jdk 8.66 (64 bit).

the Add/remove programs show them been installed.

What could be wrong

6 REPLIES
Enthusiast

Re: Studio and Studio express installed but not working

I also leave the files  (tdgssconfig.jar and terajdbc4.jar)

 on this location C:\Program Files\Teradata\Tdata_JDBC Driver_15.10.00.09_lib

Enthusiast

Re: Studio and Studio express installed but not working

Windows 7

java installed on this location

C:\Program Files\Java\jdk1.8.0_66

C:\Program Files\Java\jre1.8.0_66

and

C:\Program Files (x86)\Java\jre1.8.0_60

Enthusiast

Re: Studio and Studio express installed but not working

ok .

I found them under

C:\Program Files\Teradata\Client\15.10\Teradata Studio Express nt-x8664

C:\Program Files\Teradata\Client\15.10\Teradata Studio nt-x8664

and only open Teradata Studio version.

For Teradata Studio Express I gota log file (C:\Users\cristina_perez\.eclipse\com.teradata.studioexpress.TeradataStudioExpress_15.10.10.201511060032_20644265_win32_win32_x86_64\configuration)

Teradata Employee

Re: Studio and Studio express installed but not working

Cristina, It looks like you have both 32-bit and 64-bit JRE installed. Make sure that the 64-bit Studio Express is refering to the 64-bit JRE. You can verify this in the TeradataStudioExpress.ini file in the install directory.

Enthusiast

Re: Studio and Studio express installed but not working

Hi Francine,

I uninstall the TD Studio Express (TeradataStudioExpress__win64_x86.15.10.01.00.zip) and reinstalled with the Java 64bit ( C:\Program Files\Java\jre1.8.0_66)

but this one still not be able to run.

Looking in the log file point to  : >!MESSAGE An error occurred while automatically activating bundle org.eclipse.core.resources (111).<

I will try to use " the steps from " Changing the Teradata Studio Workspace and/or Configuration information directories

 - (using Roaming Profiles).....

Enthusiast

Re: Studio and Studio express installed but not working

ok..

I enter in cmd like admin

and go to the folder C:\Program Files\Teradata\Client\15.10\Teradata Studio Express nt-x8664\

and run

TeradataStudioExpress.exe -data C:\Users\cristina_XXXXx\workspace-studio

works

thanks Francine