Teradata Studio 15 (Linux) crashes when opening Query Developement Perspective

Teradata Studio
Junior Supporter

Teradata Studio 15 (Linux) crashes when opening Query Developement Perspective

Francine (or whoever in charge):

My Teradata Studio crashes each time I try to open Query Developement Perspective.

It's a TD Studio 15.00.02 on SLES11 (64bit) and uses java jre 6.0_43-b01.

The error log file (hs_err_pid*.log) says java fatal error with SIGSEGV (0xb).

Problematic frame: libpangoft2-1.0.so.0+0x18df1

Teradata Administrator & Database Developement perspectives work OK.

Cheers.

Carlos.

3 REPLIES
Teradata Employee

Re: Teradata Studio 15 (Linux) crashes when opening Query Developement Perspective

Carlos, Can you try launching with a new workspace? Rename the current workspace (called workspace-studio) and launch again or you can specify the workspace on the command line using the -data option.

Junior Supporter

Re: Teradata Studio 15 (Linux) crashes when opening Query Developement Perspective

Hi Francine.

After renaming the workspace-studio the crash persists. I looked in the new workspace-studio/.metadata/.log file and it says: "A handler conflict occurred." and "Conflict for org.eclipse.ui.window.newEditor"

Cheers.

Carlos.

Junior Supporter

Re: Teradata Studio 15 (Linux) crashes when opening Query Developement Perspective

Hi all.
I finally fixed the annoying problem by installing the new jre 1.8 and changing a couple of environment variables.
It wasn't so difficult after all...
Cheers.
Carlos.