Teradata Studio Express - Error Loading Core Provider

Teradata Studio
Enthusiast

Teradata Studio Express - Error Loading Core Provider

Has anyone received an error from Teradata Studio Express while trying to show all tables in the Database Connections window?  The error say 'Loading Core Provider' has encountred as problem. An internal error occurred  during : Loading Core provider". How did you correct?

3 REPLIES
Teradata Employee

Re: Teradata Studio Express - Error Loading Core Provider

Robert, What is the error is in the error log? You can open the Error Log viewer (Window>Show View, then go to Other...>General>Error Log). If you disconnect, then reconnect does the problem still occur?

Enthusiast

Re: Teradata Studio Express - Error Loading Core Provider

Hi Francine

We have just seen the same issue with a version of Studio 15.10 after we upgraded the database to 16.10.  Studio 16.20 is working fine.

I thought the TTU set was compatible with 4 versions back and 2 forward, does this apply to Studio ?

The message in the error log is:

  Message= An internal error occurred during: "Loading Core provider"

  Plug-n= org.eclipse.core.jobs

 

Cheers

Steven

 

Teradata Employee

Re: Teradata Studio Express - Error Loading Core Provider

Hi Steven,

We do support only latest DB version  (at the time of Studio release)  and 5 Backward versions .

for example : Studio 15.10 supports for Teradata 15.10, 15.00 , 14.00, 14.10, 13.10, 13.00