Teradata Studio Express - installation error 1311.Source file not found

Teradata Studio
Teradata Employee

Teradata Studio Express - installation error 1311.Source file not found

I'm trying to install the Teradata Studio Express win 32 x86.15.00.02.00 executable on my windows machine. I do have JRE 1.7 installed (32-bit).

I am seeing the following error message within the InstallShield wizard information box:

Error 1311.Source file not found:

C:\Users\MyUserName\AppData\Local\Temp\Temp2_TeradataStudioExpress_win32_x86.15.00.02.00.zip\..\Data1.cab. Verify that the file exists and that you can access it.

I do NOT have this file nor can I locate it. How do I bypass this?

2 REPLIES
Enthusiast

Re: Teradata Studio Express - installation error 1311.Source file not found

I would suggest you to extract all the contents from the TeradataStudio ZIP file to a folder and try installing.

Teradata Employee

Re: Teradata Studio Express - installation error 1311.Source file not found

Awesome! That was the trick. Thank you for your reply.