Unable to start Teradata Studio

Teradata Studio
New Member

Unable to start Teradata Studio

Hello, I am looking for an alternative for SQL Assistant and wanted to try Teradata Studio (16.20,Teradata Studio nt-x8664), however I am unable to launch it - it crashed immediately on startup with below errors in the log file, can someone help me de-cypher the error and find out what is the problem here?

 

!SESSION 2018-04-17 11:09:57.504 -----------------------------------------------
eclipse.buildId=unknown
java.version=9.0.4
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86_64

!ENTRY org.eclipse.equinox.ds 4 0 2018-04-17 11:09:59.495
!MESSAGE Exception occurred while creating new instance of component Component[
name = ConnectionService
activate = activate
deactivate = deactivate
modified =
configuration-policy = optional
factory = null
autoenable = true
immediate = false
implementation = com.teradata.datatools.connection.services.impl.ConnectionService
state = Unsatisfied
properties =
serviceFactory = false
serviceInterface = [com.teradata.datatools.connection.services.interfaces.IConnectionService]
references = null
located in bundle = com.teradata.datatools.connection.services.definition_15.11.0.201801292053 [32]
]
!STACK 0
java.lang.NoClassDefFoundError: java/sql/SQLException
at java.base/java.lang.Class.getDeclaredConstructors0(Native Method)
at java.base/java.lang.Class.privateGetDeclaredConstructors(Unknown Source)
at java.base/java.lang.Class.getConstructor0(Unknown Source)
at java.base/java.lang.Class.newInstance(Unknown Source)
at org.eclipse.equinox.internal.ds.model.ServiceComponent.createInstance(ServiceComponent.java:493)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.createInstance(ServiceComponentProp.java:270)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.build(ServiceComponentProp.java:331)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponent(InstanceProcess.java:620)
at org.eclipse.equinox.internal.ds.ServiceReg.getService(ServiceReg.java:53)
at org.eclipse.osgi.internal.serviceregistry.ServiceFactoryUse$1.run(ServiceFactoryUse.java:212)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at org.eclipse.osgi.internal.serviceregistry.ServiceFactoryUse.factoryGetService(ServiceFactoryUse.java:210)
at org.eclipse.osgi.internal.serviceregistry.ServiceFactoryUse.getService(ServiceFactoryUse.java:111)
at org.eclipse.osgi.internal.serviceregistry.ServiceConsumer$2.getService(ServiceConsumer.java:45)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistrationImpl.getService(ServiceRegistrationImpl.java:496)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.getService(ServiceRegistry.java:461)
at org.eclipse.osgi.internal.framework.BundleContextImpl.getService(BundleContextImpl.java:619)
at org.eclipse.equinox.internal.ds.InstanceProcess.getService(InstanceProcess.java:730)
at org.eclipse.equinox.internal.ds.model.ComponentReference.getMethod(ComponentReference.java:119)
at org.eclipse.equinox.internal.ds.model.ComponentReference.bind(ComponentReference.java:331)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.bindReference(ServiceComponentProp.java:430)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.bind(ServiceComponentProp.java:218)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.build(ServiceComponentProp.java:343)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponent(InstanceProcess.java:620)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponents(InstanceProcess.java:197)
at org.eclipse.equinox.internal.ds.Resolver.getEligible(Resolver.java:343)
at org.eclipse.equinox.internal.ds.SCRManager.serviceChanged(SCRManager.java:222)
at org.eclipse.osgi.internal.serviceregistry.FilteredServiceListener.serviceChanged(FilteredServiceListener.java:109)
at org.eclipse.osgi.internal.framework.BundleContextImpl.dispatchEvent(BundleContextImpl.java:915)
at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
at org.eclipse.osgi.framework.eventmgr.ListenerQueue.dispatchEventSynchronous(ListenerQueue.java:148)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.publishServiceEventPrivileged(ServiceRegistry.java:862)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.publishServiceEvent(ServiceRegistry.java:801)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistrationImpl.register(ServiceRegistrationImpl.java:127)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.registerService(ServiceRegistry.java:225)
at org.eclipse.osgi.internal.framework.BundleContextImpl.registerService(BundleContextImpl.java:464)
at org.eclipse.equinox.internal.ds.InstanceProcess.registerService(InstanceProcess.java:536)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponents(InstanceProcess.java:260)
at org.eclipse.equinox.internal.ds.Resolver.buildNewlySatisfied(Resolver.java:473)
at org.eclipse.equinox.internal.ds.Resolver.enableComponents(Resolver.java:217)
at org.eclipse.equinox.internal.ds.SCRManager.performWork(SCRManager.java:816)
at org.eclipse.equinox.internal.ds.SCRManager$QueuedJob.dispatch(SCRManager.java:783)
at org.eclipse.equinox.internal.ds.WorkThread.run(WorkThread.java:89)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: java.sql.SQLException
at java.base/java.lang.ClassLoader.findClass(Unknown Source)
at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:371)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:364)
at org.eclipse.osgi.internal.loader.ModuleClassLoader.loadClass(ModuleClassLoader.java:161)
at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
... 44 more

!ENTRY org.eclipse.equinox.ds 4 0 2018-04-17 11:09:59.502
!MESSAGE Exception occurred while creating new instance of component Component[
name = ConnectionService
activate = activate
deactivate = deactivate
modified =
configuration-policy = optional
factory = null
autoenable = true
immediate = false
implementation = com.teradata.datatools.connection.services.impl.ConnectionService
state = Unsatisfied
properties =
serviceFactory = false
serviceInterface = [com.teradata.datatools.connection.services.interfaces.IConnectionService]
references = null
located in bundle = com.teradata.datatools.connection.services.definition_15.11.0.201801292053 [32]
]
!STACK 0
java.lang.NoClassDefFoundError: java/sql/SQLException
at java.base/java.lang.Class.getDeclaredConstructors0(Native Method)
at java.base/java.lang.Class.privateGetDeclaredConstructors(Unknown Source)
at java.base/java.lang.Class.getConstructor0(Unknown Source)
at java.base/java.lang.Class.newInstance(Unknown Source)
at org.eclipse.equinox.internal.ds.model.ServiceComponent.createInstance(ServiceComponent.java:493)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.createInstance(ServiceComponentProp.java:270)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.build(ServiceComponentProp.java:331)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponent(InstanceProcess.java:620)
at org.eclipse.equinox.internal.ds.ServiceReg.getService(ServiceReg.java:53)
at org.eclipse.osgi.internal.serviceregistry.ServiceFactoryUse$1.run(ServiceFactoryUse.java:212)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at org.eclipse.osgi.internal.serviceregistry.ServiceFactoryUse.factoryGetService(ServiceFactoryUse.java:210)
at org.eclipse.osgi.internal.serviceregistry.ServiceFactoryUse.getService(ServiceFactoryUse.java:111)
at org.eclipse.osgi.internal.serviceregistry.ServiceConsumer$2.getService(ServiceConsumer.java:45)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistrationImpl.getService(ServiceRegistrationImpl.java:496)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.getService(ServiceRegistry.java:461)
at org.eclipse.osgi.internal.framework.BundleContextImpl.getService(BundleContextImpl.java:619)
at org.eclipse.equinox.internal.ds.InstanceProcess.getService(InstanceProcess.java:730)
at org.eclipse.equinox.internal.ds.model.ComponentReference.getMethod(ComponentReference.java:119)
at org.eclipse.equinox.internal.ds.model.ComponentReference.bind(ComponentReference.java:331)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.bindReference(ServiceComponentProp.java:430)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.bind(ServiceComponentProp.java:218)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.build(ServiceComponentProp.java:343)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponent(InstanceProcess.java:620)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponents(InstanceProcess.java:197)
at org.eclipse.equinox.internal.ds.Resolver.getEligible(Resolver.java:343)
at org.eclipse.equinox.internal.ds.SCRManager.serviceChanged(SCRManager.java:222)
at org.eclipse.osgi.internal.serviceregistry.FilteredServiceListener.serviceChanged(FilteredServiceListener.java:109)
at org.eclipse.osgi.internal.framework.BundleContextImpl.dispatchEvent(BundleContextImpl.java:915)
at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
at org.eclipse.osgi.framework.eventmgr.ListenerQueue.dispatchEventSynchronous(ListenerQueue.java:148)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.publishServiceEventPrivileged(ServiceRegistry.java:862)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.publishServiceEvent(ServiceRegistry.java:801)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistrationImpl.register(ServiceRegistrationImpl.java:127)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.registerService(ServiceRegistry.java:225)
at org.eclipse.osgi.internal.framework.BundleContextImpl.registerService(BundleContextImpl.java:464)
at org.eclipse.equinox.internal.ds.InstanceProcess.registerService(InstanceProcess.java:536)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponents(InstanceProcess.java:260)
at org.eclipse.equinox.internal.ds.Resolver.buildNewlySatisfied(Resolver.java:473)
at org.eclipse.equinox.internal.ds.Resolver.enableComponents(Resolver.java:217)
at org.eclipse.equinox.internal.ds.SCRManager.performWork(SCRManager.java:816)
at org.eclipse.equinox.internal.ds.SCRManager$QueuedJob.dispatch(SCRManager.java:783)
at org.eclipse.equinox.internal.ds.WorkThread.run(WorkThread.java:89)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: java.sql.SQLException
at java.base/java.lang.ClassLoader.findClass(Unknown Source)
at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:371)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:364)
at org.eclipse.osgi.internal.loader.ModuleClassLoader.loadClass(ModuleClassLoader.java:161)
at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
... 44 more

....


Accepted Solutions
Teradata Employee

Re: Unable to start Teradata Studio

It looks like you are using JAVA 1.9 version.Studio is not certified with JAVA 1.9.

Could you please try with JAVA 1.8

1 ACCEPTED SOLUTION
2 REPLIES
Teradata Employee

Re: Unable to start Teradata Studio

It looks like you are using JAVA 1.9 version.Studio is not certified with JAVA 1.9.

Could you please try with JAVA 1.8

Highlighted
New Member

Re: Unable to start Teradata Studio

I will try that, I didn't thought it would be the case, since the installer and instructions said it is suited for version 1.8 and above.

 

Edit: - Thanks, it was really the Java version, I had to downgrade from 9.0.4 to 1.8.0_162