Unable to start Teradata Studio

Teradata Studio

Unable to start Teradata Studio

Hello, I am looking for an alternative for SQL Assistant and wanted to try Teradata Studio (16.20,Teradata Studio nt-x8664), however I am unable to launch it - it crashed immediately on startup with below errors in the log file, can someone help me de-cypher the error and find out what is the problem here?

 

!SESSION 2018-04-17 11:09:57.504 -----------------------------------------------
eclipse.buildId=unknown
java.version=9.0.4
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86_64

!ENTRY org.eclipse.equinox.ds 4 0 2018-04-17 11:09:59.495
!MESSAGE Exception occurred while creating new instance of component Component[
name = ConnectionService
activate = activate
deactivate = deactivate
modified =
configuration-policy = optional
factory = null
autoenable = true
immediate = false
implementation = com.teradata.datatools.connection.services.impl.ConnectionService
state = Unsatisfied
properties =
serviceFactory = false
serviceInterface = [com.teradata.datatools.connection.services.interfaces.IConnectionService]
references = null
located in bundle = com.teradata.datatools.connection.services.definition_15.11.0.201801292053 [32]
]
!STACK 0
java.lang.NoClassDefFoundError: java/sql/SQLException
at java.base/java.lang.Class.getDeclaredConstructors0(Native Method)
at java.base/java.lang.Class.privateGetDeclaredConstructors(Unknown Source)
at java.base/java.lang.Class.getConstructor0(Unknown Source)
at java.base/java.lang.Class.newInstance(Unknown Source)
at org.eclipse.equinox.internal.ds.model.ServiceComponent.createInstance(ServiceComponent.java:493)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.createInstance(ServiceComponentProp.java:270)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.build(ServiceComponentProp.java:331)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponent(InstanceProcess.java:620)
at org.eclipse.equinox.internal.ds.ServiceReg.getService(ServiceReg.java:53)
at org.eclipse.osgi.internal.serviceregistry.ServiceFactoryUse$1.run(ServiceFactoryUse.java:212)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at org.eclipse.osgi.internal.serviceregistry.ServiceFactoryUse.factoryGetService(ServiceFactoryUse.java:210)
at org.eclipse.osgi.internal.serviceregistry.ServiceFactoryUse.getService(ServiceFactoryUse.java:111)
at org.eclipse.osgi.internal.serviceregistry.ServiceConsumer$2.getService(ServiceConsumer.java:45)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistrationImpl.getService(ServiceRegistrationImpl.java:496)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.getService(ServiceRegistry.java:461)
at org.eclipse.osgi.internal.framework.BundleContextImpl.getService(BundleContextImpl.java:619)
at org.eclipse.equinox.internal.ds.InstanceProcess.getService(InstanceProcess.java:730)
at org.eclipse.equinox.internal.ds.model.ComponentReference.getMethod(ComponentReference.java:119)
at org.eclipse.equinox.internal.ds.model.ComponentReference.bind(ComponentReference.java:331)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.bindReference(ServiceComponentProp.java:430)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.bind(ServiceComponentProp.java:218)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.build(ServiceComponentProp.java:343)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponent(InstanceProcess.java:620)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponents(InstanceProcess.java:197)
at org.eclipse.equinox.internal.ds.Resolver.getEligible(Resolver.java:343)
at org.eclipse.equinox.internal.ds.SCRManager.serviceChanged(SCRManager.java:222)
at org.eclipse.osgi.internal.serviceregistry.FilteredServiceListener.serviceChanged(FilteredServiceListener.java:109)
at org.eclipse.osgi.internal.framework.BundleContextImpl.dispatchEvent(BundleContextImpl.java:915)
at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
at org.eclipse.osgi.framework.eventmgr.ListenerQueue.dispatchEventSynchronous(ListenerQueue.java:148)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.publishServiceEventPrivileged(ServiceRegistry.java:862)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.publishServiceEvent(ServiceRegistry.java:801)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistrationImpl.register(ServiceRegistrationImpl.java:127)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.registerService(ServiceRegistry.java:225)
at org.eclipse.osgi.internal.framework.BundleContextImpl.registerService(BundleContextImpl.java:464)
at org.eclipse.equinox.internal.ds.InstanceProcess.registerService(InstanceProcess.java:536)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponents(InstanceProcess.java:260)
at org.eclipse.equinox.internal.ds.Resolver.buildNewlySatisfied(Resolver.java:473)
at org.eclipse.equinox.internal.ds.Resolver.enableComponents(Resolver.java:217)
at org.eclipse.equinox.internal.ds.SCRManager.performWork(SCRManager.java:816)
at org.eclipse.equinox.internal.ds.SCRManager$QueuedJob.dispatch(SCRManager.java:783)
at org.eclipse.equinox.internal.ds.WorkThread.run(WorkThread.java:89)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: java.sql.SQLException
at java.base/java.lang.ClassLoader.findClass(Unknown Source)
at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:371)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:364)
at org.eclipse.osgi.internal.loader.ModuleClassLoader.loadClass(ModuleClassLoader.java:161)
at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
... 44 more

!ENTRY org.eclipse.equinox.ds 4 0 2018-04-17 11:09:59.502
!MESSAGE Exception occurred while creating new instance of component Component[
name = ConnectionService
activate = activate
deactivate = deactivate
modified =
configuration-policy = optional
factory = null
autoenable = true
immediate = false
implementation = com.teradata.datatools.connection.services.impl.ConnectionService
state = Unsatisfied
properties =
serviceFactory = false
serviceInterface = [com.teradata.datatools.connection.services.interfaces.IConnectionService]
references = null
located in bundle = com.teradata.datatools.connection.services.definition_15.11.0.201801292053 [32]
]
!STACK 0
java.lang.NoClassDefFoundError: java/sql/SQLException
at java.base/java.lang.Class.getDeclaredConstructors0(Native Method)
at java.base/java.lang.Class.privateGetDeclaredConstructors(Unknown Source)
at java.base/java.lang.Class.getConstructor0(Unknown Source)
at java.base/java.lang.Class.newInstance(Unknown Source)
at org.eclipse.equinox.internal.ds.model.ServiceComponent.createInstance(ServiceComponent.java:493)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.createInstance(ServiceComponentProp.java:270)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.build(ServiceComponentProp.java:331)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponent(InstanceProcess.java:620)
at org.eclipse.equinox.internal.ds.ServiceReg.getService(ServiceReg.java:53)
at org.eclipse.osgi.internal.serviceregistry.ServiceFactoryUse$1.run(ServiceFactoryUse.java:212)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at org.eclipse.osgi.internal.serviceregistry.ServiceFactoryUse.factoryGetService(ServiceFactoryUse.java:210)
at org.eclipse.osgi.internal.serviceregistry.ServiceFactoryUse.getService(ServiceFactoryUse.java:111)
at org.eclipse.osgi.internal.serviceregistry.ServiceConsumer$2.getService(ServiceConsumer.java:45)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistrationImpl.getService(ServiceRegistrationImpl.java:496)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.getService(ServiceRegistry.java:461)
at org.eclipse.osgi.internal.framework.BundleContextImpl.getService(BundleContextImpl.java:619)
at org.eclipse.equinox.internal.ds.InstanceProcess.getService(InstanceProcess.java:730)
at org.eclipse.equinox.internal.ds.model.ComponentReference.getMethod(ComponentReference.java:119)
at org.eclipse.equinox.internal.ds.model.ComponentReference.bind(ComponentReference.java:331)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.bindReference(ServiceComponentProp.java:430)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.bind(ServiceComponentProp.java:218)
at org.eclipse.equinox.internal.ds.model.ServiceComponentProp.build(ServiceComponentProp.java:343)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponent(InstanceProcess.java:620)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponents(InstanceProcess.java:197)
at org.eclipse.equinox.internal.ds.Resolver.getEligible(Resolver.java:343)
at org.eclipse.equinox.internal.ds.SCRManager.serviceChanged(SCRManager.java:222)
at org.eclipse.osgi.internal.serviceregistry.FilteredServiceListener.serviceChanged(FilteredServiceListener.java:109)
at org.eclipse.osgi.internal.framework.BundleContextImpl.dispatchEvent(BundleContextImpl.java:915)
at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
at org.eclipse.osgi.framework.eventmgr.ListenerQueue.dispatchEventSynchronous(ListenerQueue.java:148)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.publishServiceEventPrivileged(ServiceRegistry.java:862)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.publishServiceEvent(ServiceRegistry.java:801)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistrationImpl.register(ServiceRegistrationImpl.java:127)
at org.eclipse.osgi.internal.serviceregistry.ServiceRegistry.registerService(ServiceRegistry.java:225)
at org.eclipse.osgi.internal.framework.BundleContextImpl.registerService(BundleContextImpl.java:464)
at org.eclipse.equinox.internal.ds.InstanceProcess.registerService(InstanceProcess.java:536)
at org.eclipse.equinox.internal.ds.InstanceProcess.buildComponents(InstanceProcess.java:260)
at org.eclipse.equinox.internal.ds.Resolver.buildNewlySatisfied(Resolver.java:473)
at org.eclipse.equinox.internal.ds.Resolver.enableComponents(Resolver.java:217)
at org.eclipse.equinox.internal.ds.SCRManager.performWork(SCRManager.java:816)
at org.eclipse.equinox.internal.ds.SCRManager$QueuedJob.dispatch(SCRManager.java:783)
at org.eclipse.equinox.internal.ds.WorkThread.run(WorkThread.java:89)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: java.sql.SQLException
at java.base/java.lang.ClassLoader.findClass(Unknown Source)
at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:371)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:364)
at org.eclipse.osgi.internal.loader.ModuleClassLoader.loadClass(ModuleClassLoader.java:161)
at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
... 44 more

....


Accepted Solutions
Teradata Employee

Re: Unable to start Teradata Studio

It looks like you are using JAVA 1.9 version.Studio is not certified with JAVA 1.9.

Could you please try with JAVA 1.8

1 ACCEPTED SOLUTION
2 REPLIES
Teradata Employee

Re: Unable to start Teradata Studio

It looks like you are using JAVA 1.9 version.Studio is not certified with JAVA 1.9.

Could you please try with JAVA 1.8

Re: Unable to start Teradata Studio

I will try that, I didn't thought it would be the case, since the installer and instructions said it is suited for version 1.8 and above.

 

Edit: - Thanks, it was really the Java version, I had to downgrade from 9.0.4 to 1.8.0_162