Unable to start Teradata Studio

Teradata Studio

Unable to start Teradata Studio

Hey Guys,

 

I installed Teradata Studio on my Mac but unfortunately it is unable to start. Immediately after teying to startup i get a message about an error and that more information is available in the log file. Unfortunately there is no log file in the folder. 

 

Any ideas on what to do?

 

Cheers,

Dennis

3 REPLIES
Teradata Employee

Re: Unable to start Teradata Studio

Hi Dennis,

 

What's the error you're getting? Do you have the JDK installed?

 

Isha

Re: Unable to start Teradata Studio

Hey isharma,

 

I just get the information about an error and a hint to the log file which is not created since the log folder is empty..

 

Maybe I do not even need to install Teradata Studio. At university we are working on a project with R. I installed R Studio and also the Teradata Aster R package. No I do not know how to setup an Aster Database. Are you aware of a tutorial that would help us?

 

Cheers,

Dennis

Teradata Employee

Re: Unable to start Teradata Studio

Hi Dennis,

 

you need to download and install Aster Express in order to set up an Aster Database on VM. You will find documentation and packages on this website:
https://community.teradata.com/t5/Download-Aster-Express/bd-p/DownloadAster

 

Regards,

Margarete