Upgraded to Teradata Studio for Mac 15.10 from 14.1, frozen

Teradata Studio

Upgraded to Teradata Studio for Mac 15.10 from 14.1, frozen

Ran the package and assumed it would upgrade 14.1. After launching the program, the Teradatastudio 15.1 splashscreen stays frozen on my screen and won't launch into the program. I tried re-installing multiple times but no luck. Again this is happeing on the Mac, El Capitan. Any advice?

3 REPLIES
Teradata Employee

Re: Upgraded to Teradata Studio for Mac 15.10 from 14.1, frozen

Joshua, What version of the JDK are you running?  Can you upgrade to JDK 1.8?

Re: Upgraded to Teradata Studio for Mac 15.10 from 14.1, frozen

Thank you, that's what it was. Upgrading to JDK 1.8 and all is fine!

Re: Upgraded to Teradata Studio for Mac 15.10 from 14.1, frozen

This solution worked for me too.