jre 1.6 is required for TS application warning, failed TS install

Teradata Studio

jre 1.6 is required for TS application warning, failed TS install

I can't seem to get past the the JRE 1.6 is required warning when installing TS on a Mac with Mountain Lion. I was not able to find JRE 1.6 so I installed the latest from Oracle...version 7 update 25. Any MBP users out there for a little help?

Thanks.

Hank

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22 REPLIES
Teradata Employee

Re: jre 1.6 is required for TS application warning, failed TS install

Can you submit below ls -l command to check whether there is 1.6.0 folder. The current installer checks this folder for required JRE version.

ls -l /System/Library/Frameworks/JavaVM.framework/Versions

lrwxr-xr-x  1 root  wheel   10 Aug 22 03:24 1.4 -> CurrentJDK

lrwxr-xr-x  1 root  wheel   10 Aug 22 03:24 1.4.2 -> CurrentJDK

lrwxr-xr-x  1 root  wheel   10 Aug 22 03:24 1.5 -> CurrentJDK

lrwxr-xr-x  1 root  wheel   10 Aug 22 03:24 1.5.0 -> CurrentJDK

lrwxr-xr-x  1 root  wheel   10 Aug 22 03:24 1.6 -> CurrentJDK

lrwxr-xr-x  1 root  wheel   10 Aug 22 03:24 1.6.0 -> CurrentJDK

drwxr-xr-x  7 root  wheel  238 Aug 22 03:26 A

lrwxr-xr-x  1 root  wheel    1 Aug 22 03:24 Current -> A

lrwxr-xr-x  1 root  wheel   59 Aug 22 03:24 CurrentJDK -> /System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents

Re: jre 1.6 is required for TS application warning, failed TS install

Thanks, Ramesh. This is all I have. Like I said, I cannot find 1.6 install package...only the update packages for 1.6 which require 1.6 already installed. Besides, I thought TS worked with 1.6 AND ABOVE...

drwxr-xr-x  7 root  wheel  238 Mar 23 12:06 A

lrwxr-xr-x  1 root  wheel    1 Mar 23 12:06 Current -> A

Teradata Employee

Re: jre 1.6 is required for TS application warning, failed TS install

Hank, can you try updating java from Apple Menu -> Software update, and check if the 1.6.0 directories are created.

If above doesn't work out, you could try below workaround to create a soft link by running below commands. But this assumes that you have already installed 1.7 JRE and from oracle site and it has updated the current jre version.

1) cd /System/Library/Frameworks/JavaVM.framework/Versions

2) ln -s /System/Library/Frameworks/JavaVM.framework/Versions/Current 1.6.0

Re: jre 1.6 is required for TS application warning, failed TS install

sam issue here. I have a higher version of JRE (1.7) on my mac but the installization keep giving me the JRE 1.6.0 error. 

Teradata Employee

Re: jre 1.6 is required for TS application warning, failed TS install

Baoki, We have seen a problem where the latest 1.7 JRE (JRE 1.7.0_51) install is not updating the PATH. Can you bring up a Terminal window and try the java -version command to see if it recognizes Java JRE that you installed.

Re: jre 1.6 is required for TS application warning, failed TS install

I'm having the same issue. Has anyone found a resolution?

Teradata Employee

Re: jre 1.6 is required for TS application warning, failed TS install

Berkeley, Are you able to verify the active JRE using the java -version command?

Enthusiast

Re: jre 1.6 is required for TS application warning, failed TS install

To get around the install failure referring to JRE 1.6 install the following

http://support.apple.com/kb/DL1572?viewlocale=en_US

davidpracy

Re: jre 1.6 is required for TS application warning, failed TS install

I have similar issue.  Here is the output for the question that ramesh.d asked:

$ ls -l /System/Library/Frameworks/JavaVM.framework/Versions
total 8
drwxr-xr-x 9 root wheel 306B Mar 27 18:19 A/
lrwxr-xr-x 1 root wheel 1B Feb 25 15:14 Current@ -> A

And here is the output of the question fgrimmer asked

$ java -version
java version "1.7.0_51"
Java(TM) SE Runtime Environment (build 1.7.0_51-b13)
Java HotSpot(TM) 64-Bit Server VM (build 24.51-b03, mixed mode)

I am hesitent to try the install of JRE 1.6 as I already have 1.7 installed and the install page (http://downloads.teradata.com/download/tools/teradata-studio) says 1.6 or higher is required -- which I do have installed.

Not sure if it matters but here are some additional pieces of information.

I use macports.  I have the following as the first line in my bash profile (which is the one from where I got the above output of java -version).

# path for macports
PATH=~/bin:/opt/local/bin:/opt/local/sbin:${PATH}; export PATH

Also I manually set the JAVA_HOME in my bash profile as follows:

# development stuff
JAVA_HOME=$(/usr/libexec/java_home); export JAVA_HOME