TMM Startup error

Tools & Utilities
Enthusiast

TMM Startup error

After installing TMM on Windows 7, using java 1.6  update 27, I am seeing this exception in the temprun.log file:

Exception in thread "AWT-EventQueue-0" java.lang.UnsatisfiedLinkError: ca.beq.util.win32.registry.RegistryKey.testInitialized()V

at ca.beq.util.win32.registry.RegistryKey.testInitialized(Native Method)

at ca.beq.util.win32.registry.RegistryKey.initialize(RegistryKey.java:271)

at ca.beq.util.win32.registry.RootKey.<clinit>(RootKey.java:88)

at mappingmanager.main.MainApplication.startup(Unknown Source)

at org.jdesktop.application.Application$1.run(Application.java:171)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:641)

at java.awt.EventQueue.access$000(EventQueue.java:84)

at java.awt.EventQueue$1.run(EventQueue.java:602)

at java.awt.EventQueue$1.run(EventQueue.java:600)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:611)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:269)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:184)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:174)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:169)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:161)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

Any thoughts?

Tags (1)
8 REPLIES
Teradata Employee

Re: TMM Startup error

Are there any other files in the LogFiles folder, if yes then kindly send me those.

Regards,

Mohsin Ali

Enthusiast

Re: TMM Startup error

info.log:

2011-10-11 12:09:06,939 [AWT-EventQueue-0] INFO | Generator Class Name: mappingmanager.main.MainApplication | Message: TMM Logger Initialized successfully. 

2011-10-11 12:09:06,954 [AWT-EventQueue-0] INFO | Generator Class Name: mappingmanager.main.MainApplication | Message: TMM Startup 

2011-10-11 12:17:00,011 [AWT-EventQueue-0] INFO | Generator Class Name: mappingmanager.main.MainApplication | Message: TMM Logger Initialized successfully. 

2011-10-11 12:17:00,011 [AWT-EventQueue-0] INFO | Generator Class Name: mappingmanager.main.MainApplication | Message: TMM Startup 

systeminfo.log:

2011-10-11 12:09:06,954 [AWT-EventQueue-0] INFO | Generator Class Name: mappingmanager.main.MainApplication | Message: TMM Logger Initialized successfully. 

2011-10-11 12:09:06,954 [AWT-EventQueue-0] INFO | Generator Class Name: mappingmanager.main.MainApplication | Message: Teradata Mapping Manager Version = 2.0.0.18 

2011-10-11 12:09:06,954 [AWT-EventQueue-0] INFO | Generator Class Name: mappingmanager.main.MainApplication | Message: JRE Version = 1.6.0_26 

2011-10-11 12:17:00,011 [AWT-EventQueue-0] INFO | Generator Class Name: mappingmanager.main.MainApplication | Message: TMM Logger Initialized successfully. 

2011-10-11 12:17:00,011 [AWT-EventQueue-0] INFO | Generator Class Name: mappingmanager.main.MainApplication | Message: Teradata Mapping Manager Version = 2.0.0.18 

2011-10-11 12:17:00,011 [AWT-EventQueue-0] INFO | Generator Class Name: mappingmanager.main.MainApplication | Message: JRE Version = 1.6.0_26 

Teradata Employee

Re: TMM Startup error

By looking at the log files it looks that you have 32 bit JRE, but still kindly confirm that you have 32 bit JRE installed, and if you have 64 bit also installed with 32 bit, then un-install 64 bit and use TMM. 

Teradata Employee

Re: TMM Startup error

I am experiencing potentially similar issue. I have Windows 7 32-bit, JRE 6 update 29 installed. When I invoke installation to run I receive a message in a message box:

---------------------------

Teradata Mapping Manager 2.0 (Full Install 2.0)

---------------------------

Please install JRE 1.6 and run setup again.

---------------------------

Please help! Thanks a lot.

Teradata Employee

Re: TMM Startup error

I will contact you using email to request log files.

Teradata Employee

Re: TMM Startup error

Heise,

I was trying to contact you using email to further investigate issue you are facing. But every time I am getting deliver failure error, becuase of email address not exist. Kindly verify your email address mentioned with your account on this forum .

Regards,

-Mohsin Ali

Enthusiast

Re: TMM Startup error

We were able to discover the issue with Petr's installation via off-forum email dialog and sharing of TMM program files.

TMM 2.0.0 is not compatible with jre 7 which is available as a developer release right now. TMM 2.0.1 will be compatible with both jre 6 and jre 7 (both 32 bit only) and it should be available in a few weeks. In the meantime, you will have to uninstall jre 7 (Start-> Control Panel-> Add/Remove Programs) if you have it installed, before installing TMM 2.0.0.

Teradata Employee

Re: TMM Startup error

From development perspective, TMM should also be installed as TMM installation includes jRegistrykey.dll alongwith the instructions given by Clark.