Teradata Studio Express won't start up

Tools & Utilities

Teradata Studio Express won't start up

Windows XP 32-bit / SP3

java version "1.6.0_31"

Java(TM) SE Runtime Environment (build 1.6.0_31-b05)

Java HotSpot(TM) Client VM (build 20.6-b01, mixed mode, sharing)

Installled Teradata Studio Express software successfully, but when I start, it won't start.

Any idea what might be the reson.

Thanks

Srini

2 REPLIES
Teradata Employee

Re: Teradata Studio Express won't start up

When you try to start Studio Express, does anything appear on the screen? Does the splash screen (the initial window with the words "Teradata Studio Express" under orange swirls) or an error message appear?

Is there a folder in your home directory (%HOMEDRIVE%%HOMEPATH%) called ".eclipse"? If so, is there one whose name starts with "com.teradata.studioexpress.TeradataStudioExpress"? If so, there should be a folder there called "configuration". Is there a log file there? If so, what are its contents?

Re: Teradata Studio Express won't start up

I did not find .ecliplse under (%HOMEDRIVE%%HOMEPATH%.

But what did was, changed values from 256 to 512 in TeradataStudioExpress.ini file and it worked, I was able to successfully launch Teradata Studio Express.

-vmargs

-Dosgi.requiredJavaVersion=1.6

-Xms512m

-Xmx512m

-XX:MaxPermSize=512m