TPT_INFRA: TPT01162: Error: Unable to create the file INSTALLDIR/logs/TWBJobSeqNo

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Enthusiast

TPT_INFRA: TPT01162: Error: Unable to create the file INSTALLDIR/logs/TWBJobSeqNo

 

I just installed TTU 16.10 so that I could test running a 32-bit TPT job and I am getting the following error:


Teradata Parallel Transporter Version 16.10.00.01 32-Bit
TPT_INFRA: TPT01162: Error: Unable to create the file INSTALLDIR/logs/TWBJobSeqNo, System errno: 3 (The system cannot find th
e path specified.
)
TPT_INFRA: TPT04030: Error: Update of the TPT Job Sequence Number File failed
(error code -1).

Job script preprocessing failed.

Job terminated with status 12.

 

 

I've installed the 15.10.17 ODBC driver and 15.11 .NET Data Provider for use with our .NET 3.5.1 application (TTU 16.0 runs on incompatible .NET 4.5.2)

 

I've also installed the 16.10 ODBC driver via TTU setup.exe. Once that was installed I installed 32-bit TPT Base and 32-bit TPT Stream because I want to use the 32-bit version of TPT.

 

My Path environment variable starts with: C:\Program Files (x86)\Teradata\Client\16.10\bin;C:\Program Files\Teradata\Client\16.10\bin;

 

Am I missing a 32-bit program or something in my Path variable?  Used to have to make sure msg and bin were in the path variable as well...

 

Here is everything I have install.  Thank you.

 

Version Display Name
--------------------------------------------------------------------------------------------------------------------
15.10.01.03 Shared ICU Libraries for Teradata 15.10.1.3
15.10.01.03 Shared ICU Libraries for Teradata nt-x8664 15.10.1.3
15.10.01.06 ODBC Driver for Teradata 15.10.1.6
15.10.01.06 ODBC Driver for Teradata nt-x8664 15.10.1.6
15.10.05.01 Teradata GSS Client nt-i386 15.10.5.1
15.10.05.01 Teradata GSS Client nt-x8664 15.10.5.1
15.10.17.00 ODBC Driver for Teradata - Suite 15.10.17
15.11.0.4 .NET Data Provider for Teradata 15.11.0.4
16.10.00.00 Shared ICU Libraries for Teradata 16.10
16.10.00.00 Shared ICU Libraries for Teradata nt-x8664 16.10
16.10.00.00 Teradata Data Connector 16.10
16.10.00.00 Teradata Data Connector nt-x8664 16.10
16.10.00.01 ODBC Driver for Teradata 16.10.0.1
16.10.00.01 ODBC Driver for Teradata nt-x8664 16.10.0.1
16.10.00.01 Teradata Parallel Transporter Base 16.10.0.1
16.10.00.01 Teradata Parallel Transporter Stream 16.10.0.1
16.10.00.02 Teradata CLIv2 16.10.0.2
16.10.00.02 Teradata CLIv2 nt-x8664 16.10.0.2
16.10.01.00 Teradata Tools and Utilities - Base 16.10.01

 

 

Following up on this post from a while ago as it didn't help me: https://community.teradata.com/t5/Tools-Utilities/TPT-INFRA-TPT01162-Error-Unable-to-create-the-file...


Accepted Solutions
Enthusiast

Re: TPT_INFRA: TPT01162: Error: Unable to create the file INSTALLDIR/logs/TWBJobSeqNo

In the readme file:

 

The Suite has to be used to install this release. If products are installed outside of the Suite 
they will NOT work. The suite provides a way to install silently (deployment) and interactively.

 "The Suite" is the executable SuiteSetup.exe in your TTU folder.

 

Unlike previous versions it looks like both 32-bit and 64-bit versions of TPT are installed when you select TPT Base and Stream in the installer. You don't need to go into the 32-bit folder and install the 32-bit version of TPT.

 

The only thing you will need to do to switch between the 32-bit and the 64-bit version of the product is update your Path environment variable to have either the 32-bit or 64-bit path first in your list.

 

C:\Program Files\Teradata\Client\16.10\bin

C:\Program Files (x86)\Teradata\Client\16.10\bin

 

This has been simplified also to only include one path.

 

After installing this, I was able to then install the 15.10.17 ODBC driver and 15.11 .NET Data Provider as separate installs. 

 

I will say that after installing these addional programs my Path environment variable was changed to reference Teradata Client 15.10.  This causes the tbuild command to fail.

 

Updating the variable to reference 16.10 again fixed the issue, but be aware of this.

 

Hope this helps.

1 ACCEPTED SOLUTION
1 REPLY
Enthusiast

Re: TPT_INFRA: TPT01162: Error: Unable to create the file INSTALLDIR/logs/TWBJobSeqNo

In the readme file:

 

The Suite has to be used to install this release. If products are installed outside of the Suite 
they will NOT work. The suite provides a way to install silently (deployment) and interactively.

 "The Suite" is the executable SuiteSetup.exe in your TTU folder.

 

Unlike previous versions it looks like both 32-bit and 64-bit versions of TPT are installed when you select TPT Base and Stream in the installer. You don't need to go into the 32-bit folder and install the 32-bit version of TPT.

 

The only thing you will need to do to switch between the 32-bit and the 64-bit version of the product is update your Path environment variable to have either the 32-bit or 64-bit path first in your list.

 

C:\Program Files\Teradata\Client\16.10\bin

C:\Program Files (x86)\Teradata\Client\16.10\bin

 

This has been simplified also to only include one path.

 

After installing this, I was able to then install the 15.10.17 ODBC driver and 15.11 .NET Data Provider as separate installs. 

 

I will say that after installing these addional programs my Path environment variable was changed to reference Teradata Client 15.10.  This causes the tbuild command to fail.

 

Updating the variable to reference 16.10 again fixed the issue, but be aware of this.

 

Hope this helps.