How to gather data info on Teradata AppCenter in case of an error or problem?

UDA
Teradata Employee

How to gather data info on Teradata AppCenter in case of an error or problem?

 

Accepted Solutions
Teradata Employee

Re: How to gather data info on Teradata AppCenter in case of an error or problem?

  1. When the customer sees '503' error, please have them execute the following command and get information:

      kubectl get pods  --all-namespaces

       This will give a list of all services that are down and running.

 

  1. When the customer experiences an error for a job, please have them execute the following command to gather the log files:

     kubectl logs <job id>  —namespace=appcenter

1 ACCEPTED SOLUTION
1 REPLY
Teradata Employee

Re: How to gather data info on Teradata AppCenter in case of an error or problem?

  1. When the customer sees '503' error, please have them execute the following command and get information:

      kubectl get pods  --all-namespaces

       This will give a list of all services that are down and running.

 

  1. When the customer experiences an error for a job, please have them execute the following command to gather the log files:

     kubectl logs <job id>  —namespace=appcenter