3192 for Viewpoint Data Collectors

Viewpoint
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3192 for Viewpoint Data Collectors

Hi All.  We consistently receive 3192 (No utility partitions available) errors for some of our Data Collectors. 

        [Teradata Database] [TeraJDBC 13.10.00.18] [Error 3192] [SQLState HY000] No utility partitions available. Try later.

I've been told this is directly related to hung sessions in the DBCCONS partition. 

Late yesterday I disabled all access to Remote Console and restarted all Viewpoint services.  The 3192 errors remained for 2 data collectors.  I ran sql to identify all users in the DBCCONS partition and received no rows back. 

This morning I have an additional data collector with a 3192 error; the sql returned one row for user VIEWPOINT. 

Has anyone else experienced this 3192 issue and been able to resolve it? 

Thanks!

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Teradata Employee

Re: 3192 for Viewpoint Data Collectors

There is definately an issue here. I think we need to have the Teradata GSC investigate the problem. So if you haven't already, please submit an incident. And please contact me directly with the information so I and Viewpoint engineering can assist. Simply email me at Gary.Ryback@teradata.com