Clearing ALL alerts on filtered application

Viewpoint
Enthusiast

Clearing ALL alerts on filtered application

In Log View, I filter by application and click the "clear all alerts" button.  My understanding is that this should clear ONLY those alerts shown (those for the filter by application).  Has anyone seen the behaviour where this alert clears all alerts for ALL applications / processes?

4 REPLIES
Teradata Employee

Re: Clearing ALL alerts on filtered application

Looks like you are asking about a TMSM (Teradata Multi System Management) portlet. Checking with that team for a response, will get back to you shortly.

Enthusiast

Re: Clearing ALL alerts on filtered application

Is there a TMSM forum that I should have submitted the question ranther than here?

Teradata Employee

Re: Clearing ALL alerts on filtered application

You are correct, when alerts are filtered and you click "clear all alerts" only the filtered ones should be removed.    I think you need to submit an incident with other information (release of MSM, sequence of steps, screenshots) so that we can research.

Enthusiast

Re: Clearing ALL alerts on filtered application

Okay.  I will open an incident.

But, one question remains.  What is the proper forum for asking TMSM questions?  Apparently, this is not the correct forum according to qryback.

Thanks,

Randall Barbour