More sessions in delayed state - Best action to be taken

Viewpoint
Enthusiast

More sessions in delayed state - Best action to be taken

Greetings Experts,

I am new to Viewpoint and going through the User Guide;  Just wanted to know if there is heavy load on TD and many sessions end up in "Delayed" state, how to cope up with the problem in order to catch up with the SLG.  What are the optimal settings/steps to be taken(in case current workload classification looks to be optimal i.e., most of the time there wasn't any issue with many sessions ending up in delay state)