Viewpoint Admin user cannot login into Data Labs Portlet..

Viewpoint
Teradata Employee

Viewpoint Admin user cannot login into Data Labs Portlet..

Hello all Teradata Gurus

Your assistance is really appreciated. 

1. I downloaded the VM for TD 15.0 on SLES 11 with Viewpoint.

2. I started Viewpoint services

3. I logged into the Viewpoint using the default user credentials

Username : admin

Password : teradata

4. In the settings I added a monitored system named TDExp_1 and entered the general system details as follows

TDPID : localhost

SiteID : localhost

Enabled the system

Enabled all authentication options

Selected time zone 

and left all other options as default. 

I saved the settings for the monitored system.

4. I added the data labs portlet and tried to connect using the same defaul admin user.

5. I cannot login and it mentions that userid, password or account is invalid.

6. I checked all of the following options to see if I made any mistake

    - Enabled the data labs portlet for the default admin user

    - Reset the default admin password.

    - Checked all authentication settings

I have exhausted all the options and cannot figure out what the hell did I miss.

Please assist.  

2 REPLIES
Teradata Employee

Re: Viewpoint Admin user cannot login into Data Labs Portlet..

When logging into Data Labs, you need to provide credentials for the Teradata Database, not Viewpoint.  So try dbc/dbc assuming you haven't changed the default database password.

Teradata Employee

Re: Viewpoint Admin user cannot login into Data Labs Portlet..

Thanks Steve

Regards

Avin