We are receiving alerts from Viewpoint with no problem, however, the information being passed is not completely helpful just from the alert message. Is there anyway to change what is passed back in the message? SesNum is helpful but HoteID and ReqNum are useless. It would be great to get a UserName somewhere.
For session alerts from Viewpoint, the username has always been included in the body of the email, if that's the type of alert action being executed. Starting with Viewpoint 13.11.00.05, which was released at the end of June, the subject for session alerts will contain the username as well.