Teradata Studio Express 15.1 not launching

[jisoo816]

Hi all, 

I can't get Tearadat Studio to start after the installation. 

During installation, I got an error message saying that 'Due to an error, desktop short cut cannot be created, please manually create a shortcut"

So I manually created a short cut and try to launch Studio Express, but kept getting an error message to see the log file. 

I can't really tell what's the cause from the log file either. 

Anybody had a similar issue before?

[fgrimmer]

Jessica, It sounds like there is a permission issue on your system. When install completes, it tries to create a shortcut in the user desktop location but can't. Can you launch Studio Express from the command line?