Currently we utilize Viewpoint alerts for monitoring of our Teradata systems. Non-critical alerts are sent via email, and critical alerts are sent via SNMP traps to our central monitoring tool.
Over time, the majority of our system monitoring has been migrating to Splunk. As a result it has come time that the SNMP infrastructure is being retired. We need to find a solution for esclating our critical alerts from Viewpoint. Teradata has indicated that Viewpoint is not able to process alerts into flat files for pickup by Splunk, and Viewpoint is not able to write to the syslogd daemon for escalation. These are 2 options that were proposed by our Splunk team.
Our corporate standard has become Splunk for monitoring. I am soliciting input from the community on any experiences on how others have integrated a Teradata system with Splunk for monitoring.
Thanks in advance.
At least two general approaches: