Unable to start Teradata Studio 16.20.09

Tools & Utilities
BW
Teradata Employee

Unable to start Teradata Studio 16.20.09

I tried TeradataStudio__win64_x86.16.20.09.00, however I am unable to launch it - it crashed immediately on startup with below errors in the log file, can someone help me de-cypher the error and find out what is the problem here?

 

!SESSION 2018-12-24 16:30:13.155 -----------------------------------------------
eclipse.buildId=unknown
java.version=11.0.1
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86_64

!ENTRY org.eclipse.osgi 4 0 2018-12-24 16:30:19.412
!MESSAGE Application error
!STACK 1
org.eclipse.e4.core.di.InjectionException: java.lang.NoClassDefFoundError: javax/annotation/PostConstruct
at org.eclipse.e4.core.internal.di.InjectorImpl.internalMake(InjectorImpl.java:410)
at org.eclipse.e4.core.internal.di.InjectorImpl.make(InjectorImpl.java:318)
at org.eclipse.e4.core.contexts.ContextInjectionFactory.make(ContextInjectionFactory.java:162)
at org.eclipse.e4.ui.internal.workbench.swt.E4Application.createDefaultHeadlessContext(E4Application.java:491)
at org.eclipse.e4.ui.internal.workbench.swt.E4Application.createDefaultContext(E4Application.java:505)
at org.eclipse.e4.ui.internal.workbench.swt.E4Application.createE4Workbench(E4Application.java:204)
at org.eclipse.ui.internal.Workbench.lambda$3(Workbench.java:614)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:336)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:594)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:148)
at com.teradata.studio.StudioApplication.start(StudioApplication.java:53)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:388)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:243)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:653)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:590)
at org.eclipse.equinox.launcher.Main.run(Main.java:1499)
at org.eclipse.equinox.launcher.Main.main(Main.java:1472)
Caused by: java.lang.NoClassDefFoundError: javax/annotation/PostConstruct
at org.eclipse.e4.core.internal.di.InjectorImpl.inject(InjectorImpl.java:124)
at org.eclipse.e4.core.internal.di.InjectorImpl.internalMake(InjectorImpl.java:399)
... 23 more
Caused by: java.lang.ClassNotFoundException: javax.annotation.PostConstruct cannot be found by org.eclipse.e4.core.di_1.6.100.v20170421-1418
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:433)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:395)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:387)
at org.eclipse.osgi.internal.loader.ModuleClassLoader.loadClass(ModuleClassLoader.java:150)
at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:521)
... 25 more

!ENTRY org.eclipse.e4.ui.workbench 4 0 2018-12-24 16:30:19.424
!MESSAGE FrameworkEvent ERROR
!STACK 0
java.lang.NoClassDefFoundError: javax/annotation/PreDestroy
at org.eclipse.e4.core.internal.di.InjectorImpl.disposed(InjectorImpl.java:450)
at org.eclipse.e4.core.internal.di.Requestor.disposed(Requestor.java:156)
at org.eclipse.e4.core.internal.contexts.ContextObjectSupplier$ContextInjectionListener.update(ContextObjectSupplier.java:78)
at org.eclipse.e4.core.internal.contexts.TrackableComputationExt.update(TrackableComputationExt.java:111)
at org.eclipse.e4.core.internal.contexts.TrackableComputationExt.handleInvalid(TrackableComputationExt.java:74)
at org.eclipse.e4.core.internal.contexts.EclipseContext.dispose(EclipseContext.java:178)
at org.eclipse.e4.core.internal.contexts.osgi.EclipseContextOSGi.dispose(EclipseContextOSGi.java:99)
at org.eclipse.e4.core.internal.contexts.osgi.EclipseContextOSGi.bundleChanged(EclipseContextOSGi.java:141)
at org.eclipse.osgi.internal.framework.BundleContextImpl.dispatchEvent(BundleContextImpl.java:908)
at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
at org.eclipse.osgi.framework.eventmgr.ListenerQueue.dispatchEventSynchronous(ListenerQueue.java:148)
at org.eclipse.osgi.internal.framework.EquinoxEventPublisher.publishBundleEventPrivileged(EquinoxEventPublisher.java:213)
at org.eclipse.osgi.internal.framework.EquinoxEventPublisher.publishBundleEvent(EquinoxEventPublisher.java:120)
at org.eclipse.osgi.internal.framework.EquinoxEventPublisher.publishBundleEvent(EquinoxEventPublisher.java:112)
at org.eclipse.osgi.internal.framework.EquinoxContainerAdaptor.publishModuleEvent(EquinoxContainerAdaptor.java:168)
at org.eclipse.osgi.container.Module.publishEvent(Module.java:476)
at org.eclipse.osgi.container.Module.doStop(Module.java:634)
at org.eclipse.osgi.container.Module.stop(Module.java:498)
at org.eclipse.osgi.container.SystemModule.stop(SystemModule.java:202)
at org.eclipse.osgi.internal.framework.EquinoxBundle$SystemBundle$EquinoxSystemModule$1.run(EquinoxBundle.java:165)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: java.lang.ClassNotFoundException: javax.annotation.PreDestroy cannot be found by org.eclipse.e4.core.di_1.6.100.v20170421-1418
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:433)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:395)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:387)
at org.eclipse.osgi.internal.loader.ModuleClassLoader.loadClass(ModuleClassLoader.java:150)
at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:521)
... 21 more

1 REPLY
Teradata Employee

Re: Unable to start Teradata Studio 16.20.09

Hi,

TD Studio 16.20.09 needs JAVA 10 to run.

seems you are having "java.version=11.0.1"

you need to do either one of the following:

1) Downgrade your system java version  to 10 and set the correct path

                     (OR)

2) Just download java 10 and set that as VM arg in Teradatastudio.ini file.

Go through the installation guide for deailed steps. 

 

► NOTE: This version requires Java Runtime Environment(JRE) 10. Mac OSX platforms 10.7 or greater does not provide an Apple JRE. Users must install Oracle's Java Developer Kit (JDK) 10 before installing Studio.

Access the Java downloads at Java SE Downloads.