Fastload APPCRASH when i try to logon

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Fastload APPCRASH when i try to logon

Hi, i had another post on this but it appears to have vanished...

I have been using several tools out of TTU 15.10 and they all seem to work fine.  Recently i have a need to use Fastload... so i ran the setup to install fastload and it appeared to install correctly... however when i get to the logon it appears to crash.  I am doing the logon as 

 

.LOGON ServerIP/UserID, Pwd;  (I also tried it without the dot in the beginning)

 

Here is the output of the batch run:

===================================================================
= =
= FASTLOAD UTILITY VERSION 15.10.01.01 =
= PLATFORM WIN32 =
= PID 12828 =
= =
===================================================================

===================================================================
= =
= Copyright 1984-2016, Teradata Corporation. =
= ALL RIGHTS RESERVED. =
= =
===================================================================

**** 10:58:03 Processing starting at: Fri Nov 02 10:58:03 2018

/* For this example, table is already created, but you can create in fastload if you want **/
0001 SESSIONS 100;

**** 10:58:03 FDL4866 SESSIONS command accepted

0002 TENACITY 4; /* in hours, the default is no tenacity, means no retry */

**** 10:58:03 Tenacity Enabled: 4 hour(s)

0003 SLEEP 10; /* in minutes, the default is 6, means retry in 6 minutes */

**** 10:58:03 Sleep Minutes Set: 10 minute(s)


===================================================================
= =
= Logon/Connection =
= =
===================================================================

0004 .LOGON ServerIP/UserID,

 

So, you can see where it dies.

 

If i run it interactively, I get this info:

Fastload.png

 My DBA has tried the same logon line on his installation of Fastload and it works.  How can i fix my installation of Fastload?

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Teradata Employee

Re: Fastload APPCRASH when i try to logon

Maybe try uninstalling all of TTU (not just the FastLoad utility) and reinstalling.

How did you add FastLoad to your system? It is not recommended to directly invoke the setup.exe for individual products. 

Use the TTU_Base.exe from the ..\TTUExpress folder or the setup.exe from the ...\Windows\TTU folder, depending on which installer package you are using.